Privacy Policy

TRADEOFF (“TradeOff” or “we”) is dedicated to protecting the privacy rights of our online users (“users” or “you”).

This Online Privacy Policy (“Privacy Policy”) has been crafted to inform you as to the ways we collect, store, use, and manage the information you provide in connection with any TRADEOFF game or application (“Service”).

Please note that the scope of this Privacy Policy is limited to only information collected from TRADEOFF through use of the Service.

By using the Service, you are agreeing to the collection and use of your personal information as outlined in this Privacy Policy.

We may amend the Privacy Policy from time to time, and we encourage you to consult the Privacy Policy regularly for changes.

WHY IS PRIVACY IMPORTANT?

We know that you value your privacy. We value your privacy as well. This document sets out the way in which we, (TradeOff™) deals with the information and data you provide to us to enable us to manage our relationship better. This privacy policy should be read in conjunction with the Terms of Use at http://sb.externalwebsite.com/Info/TermsOfUse. By submitting your information to us, and accessing and using our site at www.tradeoff.com or on our mobile application or on any other tools, features or material displayed or other services viewed (including on our affiliated or partner sites), you are consenting to the data collection and use practices described in this Privacy Policy. Please note, our Terms of Service and Privacy Policy are updated regularly.

What Information Do We Collect?

The information we collect and keep may include:
2.1.1. Information that you provide to us by filling in forms or any other information you submit to us;
2.1.2. Correspondence, whether via the Website, email, telephone, message boards, promotional programs, newsletters, or other means;
2.1.3. Details of the transactions you carry out with us, which also includes the deposit method information (example: credit card number and other credit card details); and
2.1.4. Details of your visits to the Website including, traffic data, location data, weblogs and other data. In addition to this information, it may be necessary to verify your identity to make use of certain aspects of our service, including passport drivers license residency information or card, other ID documents, tax or employer related documents, address, date of birth, PayPal, credit card or banking data, or information as may be required in order to verify you to satisfy legislative or regulatory laws and regulations. We might also collect information from your computer or mobile device including operating systems, hardware type, device information, device ID, third party analytics information, profile photos, your player preferences, game participation history, promotional history and other usage information to assist in determining the best electronic manner of presentation of the site for your use and enjoyment.
2.1.5. We collect your IP (or Internet Protocol) address, which is a number that is assigned to you automatically to your computer when using the internet (The IP can be dynamic and change from session to session), date/time of activity of users, domain name capturing, referring pages, and other data during your site visit.
2.1.6. We work with 3rd party affiliate groups that refer users to our Service in various forms, such as hyperlinks from various websites, email links, mailers and other marketing means. We may collect your IP, referring source website or other via cookies or other information means provided by the 3rd party site.

How Do We Use The Information We Collect?

  • To create a secure account for your use on our network.
  • To identify you as a user and to secure an account on our Service.
  • To provide you with our products and services.
  • To build profiles and personalize your service via direct advertising or specific information delivered.
  • To comply with legal and regulatory duties.
  • To respond to your queries and requests.
  • To improve the quality of service and experience when dealing with our site and us.
  • To send administrative support for security updates and maintenance notifications via phone, fax, email or other necessary communication means.
  • To provide promotional offers, surveys, newsletters, direct contest notifications or other notifications as it relates to our Services offered or by our 3rd party affiliates.
  • To provide advertising and personalized content regarding our Services.
  • Control reviews for quality assurance testing.
  • We may use your personal information as part of other aggregated data of other users for internal analytics of business practices, research of player trends, and advertising. This information does not pertain to you personally and is not disclosed accordingly.
  • We will obtain prior consent if we chose to use your first name and last name in regards to advertising or posting winners information on contests.

 

Information Collected and Used

TRADEOFF’s primary objective in collecting user information is to provide and enhance the Service and to enable users to easily navigate and enjoy the Service.

When you start using any of the TRADEOFF games or applications, we may collect and record the information you provide us voluntarily through the social networking website you use to access the Service (“SN Website”) in accordance with the policies and terms of the SN Website.

The types of personal information collected in accordance with the activities listed above may vary depending on the activity.

This “personal information” is defined as information about you that can be used to contact or identify you.

Personal information may include: (1) your name, (2) SN Website user identification number, or (3) email address.

Additionally, we may acquire information from you through (1) your access and participation in message boards on the Service (2) your email of a question to our customer support or (3) your purchase of a virtual product of any type.

Please note that because a third party site manages the purchases of virtual goods offered by the Service, we do not have access to your credit card details and billing information.

TRADEOFF may also invite you to share non-personal information about yourself which may include but is not limited to: (1) your age or date of birth; (2) your gender; (3) information about the hardware you may own; (4) your favorite websites, friend information and fan pages (collectively referred to as “non-personal information”).

If non-personal information is collected for an activity that also requires personal information, TRADEOFF may combine your non-personal information with your personal information in an attempt to provide you with a better user experience, to improve the quality and value of the Services and to analyze how our Service is used.

The Service will also record game play information such as your high scores or game session duration.

In addition to information collected as described above, you may choose to share additional information about yourself throughout the Service, such as in games or on message boards.

Any actions you perform with other players are considered public, and are your sole discretion.

Finally, any time you access the Service, we may collect aggregate information including but not limited to internet protocol addresses, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time of this activity.

We use this information to better tailor the Service to your interests, to provide you more efficient customer support, and to overall enhance the Service.

In all cases of data access and collection, the information you provide will not be disclosed, rented, leased, loaned, sold, or otherwise voluntarily distributed to unaffiliated third parties and will be used solely for the purpose of providing you with and improving the Service.

 

Other Disclosures of Your Personal Information

You understand and agree that we may be required to disclose any personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to avoid liability, to comply with legal process, including but not limited to a search warrant, subpoena, statute, or court order, or to protect our rights and property, or that of the public.

Note that TRADEOFF is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that TRADEOFF may receive.

Additionally, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, customer information may be transferred to TRADEOFF’s successor or assignee, if permitted by and done in accordance with applicable law.

The following services receive your personal data:

Intercom:

  • email
  • phone
  • user name

For the purpose of CRM, email communications, in-app communications, and Customer Support. The data is used strictly by TradeOff and not shared with anybody else.

Mixpanel:

  • ip
  • email
  • user login
  • first name
  • last name
  • user name

For the purpose of analyzing data trends and improving customer experience. The data is used strictly by Tradeoff and not shared with anybody else.

Intercom and Mixpanel are covered by their own GDPR agreement. Those entities are both GDPR compliant.

 

Cookies

A cookie is a small data file that we transfer to your computer’s hard disk, generally to quickly identify a user’s computer and to “remember” things about the user’s visit, such as your preferences or a user name and password.

The Service sends cookies to your computer when you access or view content of a TRADEOFF game.

Information contained in a cookie may be linked to your personal information for purposes such as improving the quality of our service, tailoring recommendations to your interests, and making the Service easier to use.

You can disable cookies at any time, although you may not be able to access or use features of the Service.

 

Links

The Service may contain links to other websites.

The fact that the Service links to a website or presents a banner ad or other type of advertisement does not mean that TRADEOFF endorses or authorizes that third party, nor is it a representation of our affiliation with that third party.

TRADEOFF is in no way responsible for the privacy policies of these other websites to which you chose to access from the Service.

Please be sure to read the privacy policies of those websites when exiting the Service.

 

Changing or Deleting Your Information

You may review, update, correct or delete any personal information by changing the applicable information by changing the applicable information through the SN Website.

If you completely delete all this information, your account may become deactivated.

If you would like us to delete your record in our system, please contact us and we will attempt to accommodate your request if we are not legally obligated to retain the record.

 

Security

We have put in place reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure.

However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes.

Also please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these mediums.

 

Policy Regarding Children

The Service is not geared toward children under the age of 13 and we do not knowingly collect personal information from children under the age of 13.

If we learn that a child under 13 has provided us with personal information we will delete such information from our files as quickly as possible.

 

Contacting Us

If you have any questions about this Privacy Policy, please contact us at support@tradeoff.com

 

TRADINGVIEW CHARTS

This website uses TradingView’s charting library. TradingView’s Privacy Policy is not related to the TradeOff Privacy Policy.

What Happens If The Privacy Policy Changes?

This policy may be revised and changed periodically. This will be reflected in the “last updated” date at the head of this page. Any changes will come into effect immediately they are uploaded and posted. Please make sure your visit this page regularly, as your continued use of this site and service will indicate your acknowledgment of such changes and agreement to be bound by the modified terms.

This privacy policy is effective from June 17, 2017.