Privacy Policy


We know that you value your privacy. We value your privacy as well. This document sets out the way in which we, (TradeOff™) deals with the information and data you provide to us to enable us to manage our relationship better. This privacy policy should be read in conjunction with the Terms of Use at By submitting your information to us, and accessing and using our site at or on our mobile application or on any other tools, features or material displayed or other services viewed (including on our affiliated or partner sites), you are consenting to the data collection and use practices described in this Privacy Policy. Please note, our Terms of Service and Privacy Policy are updated regularly.


The information we collect and keep may include:
2.1.1. Information that you provide to us by filling in forms or any other information you submit to us;
2.1.2. Correspondence, whether via the Website, email, telephone, message boards, promotional programs, newsletters, or other means;
2.1.3. Details of the transactions you carry out with us, which also includes the deposit method information (example: credit card number and other credit card details); and
2.1.4. Details of your visits to the Website including, traffic data, location data, weblogs and other data. In addition to this information, it may be necessary to verify your identity to make use of certain aspects of our service, including passport drivers license residency information or card, other ID documents, tax or employer related documents, address, date of birth, PayPal, credit card or banking data, or information as may be required in order to verify you to satisfy legislative or regulatory laws and regulations. We might also collect information from your computer or mobile device including operating systems, hardware type, device information, device ID, third party analytics information, profile photos, your player preferences, game participation history, promotional history and other usage information to assist in determining the best electronic manner of presentation of the site for your use and enjoyment.
2.1.5. We collect your IP (or Internet Protocol) address, which is a number that is assigned to you automatically to your computer when using the internet (The IP can be dynamic and change from session to session), date/time of activity of users, domain name capturing, referring pages, and other data during your site visit.
2.1.6. We work with 3rd party affiliate groups that refer users to our Service in various forms, such as hyperlinks from various websites, email links, mailers and other marketing means. We may collect your IP, referring source website or other via cookies or other information means provided by the 3rd party site.


  • To create a secure account for your use on our network.
  • To identify you as a user and to secure an account on our Service.
  • To provide you with our products and services.
  • To build profiles and personalize your service via direct advertising or specific information delivered.
  • To comply with legal and regulatory duties.
  • To respond to your queries and requests.
  • To improve the quality of service and experience when dealing with our site and us.
  • To send administrative support for security updates and maintenance notifications via phone, fax, email or other necessary communication means.
  • To provide promotional offers, surveys, newsletters, direct contest notifications or other notifications as it relates to our Services offered or by our 3rd party affiliates.
  • To provide advertising and personalized content regarding our Services.
  • Control reviews for quality assurance testing.
  • We may use your personal information as part of other aggregated data of other users for internal analytics of business practices, research of player trends, and advertising. This information does not pertain to you personally and is not disclosed accordingly.
  • We will obtain prior consent if we chose to use your first name and last name in regards to advertising or posting winners information on contests.


We disclose your information generally in the following manner: Third Party Service Providers to verify accounts, creation of user accounts, authentication of accounts, customer and technical support quality improvement and testing and other services. Tax Authorities as required by legislation and regulations to which we are bound. Other Players within the game environment to allow communication between players. Your name and winnings on a leaderboard. In order to comply with legal regulations we will retain your information for time period after closure of your account. All such information will be retained and treated in accordance with our Privacy Policy. Information can also be disclosed in other manners, with your consent. In the event of a merger or corporate restructuring, there may be a disclosure of personal information to a third party or intermediary to give effect to this action of law.


We are integrated with various third party websites, content providers and service providers. The information we provide to them can be used for marketing purposes. Our Terms of Use and Privacy Policy do not apply to these service providers and sites as they are out of our control. We do not control the practices or content contained on these sites and we suggest that you read the terms of use of these service providers. As a user, you agree that third party access to your information is at your own risk and we are not responsible for these third parties, as we do not control the information provided by them.


We may use cookies as a means of collecting information following a customer’s use of the Website. The cookie stores the user’s identification token, which is encrypted. This allows user to navigate between the website pages without a need of authorization on each page. If you register with us or if you continue to use the Website you agree to our use of cookies. Cookies contain information that is transferred to your computer’s hard drive. These will help us to improve the Website and to deliver a better and more personalized service. Some of the cookies we use are essential for the Website to operate. If you want to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website you can do so by deleting your existing cookies and altering your browser’s privacy settings to block. Deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the Website. We use 3rd party analytics service providers to help us create a better experience for our users. These providers also use cookies and collect a variety of information from specific pages clicked, frequency of use, customer’s origin website, and other data to improve quality of user experience.


We are committed to protecting your information. We use a variety of security measures, encryption techniques for sensitive data and technologies such as firewalls and secure network transport (SSL) to render your information as secure as possible. To give effect to this security need, we reserve the right to take reasonable steps to verify your identity before allowing access to your account or information, or making changes or raising queries with regard to your account or profile information. Given that the Internet is an environment without geographical boundaries, it may be necessary to transmit your information internationally and store your information in more than one country. By using our service you acknowledge that you understand that your personal information might be processed or stored outside the geographical location of our offices.


We will take all reasonable steps to ensure that your information is kept secure and protected. We will only disclose personal information to other companies within associated or subsidiary companies and to business partners; successors in title to our business and suppliers that are engaged to process such information on our behalf. If you apply for an account with us then to help us make credit decisions about you, to prevent fraud, to check your age and identity and to prevent money laundering, we may use third parties including credit reference agencies who will record any searches on your file. We may also make enquiries of, and disclose details of how you conduct your account to, such agencies, security organizations and any other relevant third parties for fraud and money laundering prevention.


You can request a copy of the information that we have collected about you via the services by contacting us at the e-mail address listed in the “How to Contact Us” section below or on your account page. You may also request that we correct any factual inaccuracies contained in this information by contacting this same office. You can update your data and marketing preferences and unsubscribe /opt out to our newsletters and marketing emails. In our communications, there will be an unsubscribe link or opt out link.


You may contact us to confirm the accuracy of , or to update your personal information. It is the users responsibility to update their personal and payment information if these have changed. You can also contact us to address concerns, or to request clarification. Please contact us at When making a request to change or update your information, you may be asked some security questions to confirm your identity.


Our site provides a refer-a-friend feature for friends and colleagues to join the fun in an easy, automated way. Our services allow you to invite friends to sign up for our service by providing us with their email address. In the request field, you can also add a personal message that they will receive. We will collect the email address(es) you provide in order to facilitate that invitation. We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to access and upload the third party’s names and e-mail addresses as required above. If any questions or concerns arise from the request, you may contact us at to request the removal of this information from our database.


This website uses TradingView’s charting library. TradingView’s Privacy Policy is not related to the TradeOff Privacy Policy.


This policy may be revised and changed periodically. This will be reflected in the “last updated” date at the head of this page. Any changes will come into effect immediately they are uploaded and posted. Please make sure your visit this page regularly, as your continued use of this site and service will indicate your acknowledgment of such changes and agreement to be bound by the modified terms.

This privacy policy are effective from June 17, 2017.